Customer service across many different industries is waning as businesses struggle to fill vacancies, employees work longer and harder while trying to keep their heads above the water. But while companies are treading water, customers become caught in the fray. And...
Technology has brought wonders to the way we do business. Through technology, we can connect with long lost friends and family members, and in times of crisis, for some, technology allows us to remain in business. But technology can also be a barrier – a...
