by Melanie Herron | Aug 12, 2025 | Blog, Customer Engagement, Marketing Tips, Medical Marketing, Referral Marketing
Last month, we explored the vital role of relationship marketing in healthcare, emphasizing the shift from transactional interactions to building genuine, lasting connections with patients. Now, let’s dive into (and dust off) one of the most powerful tools in...
by Melanie Herron | Apr 1, 2025 | Blog, Customer Engagement, Marketing Tips, Referral Marketing
You’re making a big mistake if you are not paying attention to how your customers are being treated. Providing excellent customer care is critical at EVERY stage of a business interaction. From their experience on your website to that first phone call to when...
by Melanie Herron | Dec 7, 2024 | Blog, Branding, Content Marketing, Digital marketing, Marketing Tips, Medical Marketing, Social Media Marketing
Every business, regardless of its size, encounters marketing blunders. The key is to learn from these mistakes, but some companies repeatedly fall into the same traps. Over time, these errors can tarnish a brand’s reputation and appeal. For small to medium-sized...
by Melanie Herron | Aug 13, 2024 | Blog, Marketing Tips
In today’s competitive business landscape, providing an exceptional customer experience has become more crucial than ever. Many experts argue that it has become the most essential marketing tactic businesses should focus on perfecting. Customer experience...
by Melanie Herron | Oct 30, 2020 | Blog, Marketing Tips, Medical Marketing, Social Media Marketing
Technology has brought wonders to the way we do business. Through technology, we can connect with long lost friends and family members, and in times of crisis, for some, technology allows us to remain in business. But technology can also be a barrier – a...
