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Your Practice’s Obligation to Social Media

According to a recent study, more than 80 percent of Americans now turn to the Internet for answers to their medical concerns. This statistic means that only one out of every five patients you see will actually come to you first for information and advice. However,...

Turning the Negative into a Positive in Healthcare

It’s nearly impossible for a business to maintain a perfect reputation with 100 percent of their customer base. Patients, like customers, are all individuals with varying personalities. Some of them may be outspoken fans who sing your praises to everyone they meet....

Yelp and Your Practice

Since the advent of social media, users across the planet have become addicted to sharing information online, whether it is news, media, or opinion. There’s something subtly attractive about having the freedom to express one’s opinion in a place where countless others...