by Melanie Herron | Oct 24, 2016 | Blog
The desire for recognition is not a new concept. It is a fundamental human need to feel appreciated for the work that we do. Yet, according to Gallup, 70% of Americans feel unhappy, uninspired and less engaged at work. There is a direct link between employee...
by Melanie Herron | Jul 31, 2016 | Blog
Social media marketing has evolved into a highly effective tactic for deepening relationships with patients and continuing the communication after they leave the office. Yet when healthcare providers communicate with patients on public sites such as Facebook they run...
by Melanie Herron | May 26, 2016 | Blog
Authenticity can be defined as being real or genuine. As humans bombarded with over the top marketing messages, we have naturally become skeptics and hesitant to believe almost anything we hear. Businesses have become likened to politicians, just trying to get the...
by Melanie Herron | May 3, 2016 | Blog
Color evokes an emotional response within people. In healthcare, the colors used in marketing and branding can give a patient confidence or make them feel at edge. Studies have shown that color can influence 60-80% of a customer’s buying decision. Studies also show...
by Melanie Herron | Apr 18, 2016 | Blog
Time is something we are all in short supply of. This is a distinct realization many patients have when waiting to see their healthcare provider. Wait times are a major drain on the patient experience, with a staggering 97% of patients frustrated by wait times,...
