by Melanie Herron | Nov 22, 2010 | Blog
As Thanksgiving approaches, our thoughts turn to gratitude. There are many things to be grateful for within the medical industry. The top of the list, however, should go to the patient. The newly competitive nature of the medical industry has required that medical...
by Melanie Herron | Jun 22, 2010 | Blog
With all the advancements in medicine, today’s healthcare environment has devolved when it comes to communication and patient satisfaction. Physicians are feeling the pressure now more than ever, to see a greater number of patients each day due to the increase...
by Melanie Herron | May 1, 2010 | Blog
I recently received a call from my daughter’s pediatric dentist whom we have thoroughly enjoyed going to. Due to insurance reasons, we needed to switch to an in-network provider. Her dentist was calling to thank me for the kind words I listed on their exit...