by Melanie Herron | Feb 9, 2012 | Blog
The Internet has evolved into a place for not only knowledge, but also communication. According to California Healthcare Foundation, 80% of Internet users gather health information online. Even with its popularity, many physicians are apprehensive about starting a...
by Melanie Herron | Feb 1, 2012 | Blog
There is nothing predictable about visiting the doctor, especially when it comes to the wait. Wait times vary significantly from provider to provider. The practices with the leanest wait times will at some point, run behind. Emergencies continue to happen, which backs...
by Melanie Herron | Jan 23, 2012 | Blog
We are all guilty of it. We get so caught up in what we are doing, so focused in completing our job, we forget to smile. In a patient or any other customer facing career, a smile is a necessity. A smile eases tension and adds warmth. Think about it. When you go to the...
by Melanie Herron | Jan 17, 2012 | Blog
The reasons for implementing social media into a medical practice go much deeper than just a need to get more patients. As we get back to humanizing medicine it is important to remember that social media doesn’t have to be distant. Social media is actually about...
by Melanie Herron | Jan 4, 2012 | Blog
A website is one of the best tools a medical practice can have to reach out to potential and existing patients. It is often one of the first places prospects go to learn more about you. When they land on your homepage, do they feel confident in your ability to provide...
