by Melanie Herron | Jul 15, 2010 | Blog
There are many different ways to communicate a message to a patient or prospective patient. I find the most successful messages are those that resonate with your consumer. Medical marketing today is not just getting patients to buy things. You must connect with your...
by Melanie Herron | Jun 22, 2010 | Blog
With all the advancements in medicine, today’s healthcare environment has devolved when it comes to communication and patient satisfaction. Physicians are feeling the pressure now more than ever, to see a greater number of patients each day due to the increase...
by Melanie Herron | Jun 1, 2010 | Blog
It is easy to get bogged down in the day to day details of working in a busy medical practice. While it is important to get each patient back to the doctor as quickly as possible with minimal wait, it is also equally important to spend a little extra time with them to...
by Melanie Herron | Apr 15, 2010 | Blog
Have you ever considered the impression a caller receives when they dial into your practice? Are they given a warm and friendly hello? Are they immediately put on hold for extended lengths of time? Are they transferred to everyone in your practice so they can simply...
