by Melanie Herron | Oct 26, 2018 | Blog, Uncategorized
Patients have a choice in where they choose to receive health care services. While some may argue that the expectations patients have of medical providers have evolved, we feel it is a broader issue. Patients have a greater drive to be more involved in their...
by Melanie Herron | May 17, 2018 | Blog
Running a successful medical practice can be a challenging endeavor, especially in today’s competitive environment. Success, however, should be measured by more than just results. It should include building a genuine rapport and trust with patients, staff and...
by Melanie Herron | Jan 23, 2017 | Blog
The goal for years has been to help patients become more active in their healthcare planning. As patients become more partner-like, the expectations they have of their healthcare team increases. While some expectations are wants, such as an attractive office and free...
by Melanie Herron | Sep 29, 2016 | Blog
Communication is vital for a patient’s health and helps deepen the provider/patient relationship. Studies show that there is a strong correlation between the communication skills of the healthcare team and the patients ability to follow recommendations. Here are...
by Melanie Herron | Apr 18, 2016 | Blog
Time is something we are all in short supply of. This is a distinct realization many patients have when waiting to see their healthcare provider. Wait times are a major drain on the patient experience, with a staggering 97% of patients frustrated by wait times,...
