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Turning the Negative into a Positive in Healthcare

It’s nearly impossible for a business to maintain a perfect reputation with 100 percent of their customer base. Patients, like customers, are all individuals with varying personalities. Some of them may be outspoken fans who sing your praises to everyone they meet....

Yelp and Your Practice

Since the advent of social media, users across the planet have become addicted to sharing information online, whether it is news, media, or opinion. There’s something subtly attractive about having the freedom to express one’s opinion in a place where countless others...

The Greeting That Makes a Difference

Every relationship starts with that first phone call, that first meeting between your practice and your potential patient. First impressions can help make or break your healthcare marketing strategy. This is common knowledge, yet many practices find that business is...

Dos and Don’ts of Social Media in Healthcare

More and more healthcare providers are finding social media marketing to be a versatile way to connect with their patients. Perhaps the idea of patient interaction via the social network excites you. Or are you hesitant? Do you wonder how best to approach the topic of...